When making a complaint in regard to disability related issues, the student should first lodge an informal complaint with Disability Resources (DR). Upon receipt of the complaint, DR will confer with the student to establish the nature of his/her complaint. DR shall provide a copy of the appropriate campus policy and inform the student of the avenues in which the specific issue can be addressed.
Whether or not the informal resolution process is used, a person alleging discrimination may initiate the formal grievance resolution process by contacting the following people:
- For reports by staff or third parties
Director Human Resources
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1101 West College Avenue
Jacksonville, Illinois 62650
Phone: 217.245.3169
Email: ichr@ic.edu - For reports by students
Provost and Dean of the College
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1101 West College
Jacksonville, Illinois 62650
Phone: 217.245.3014
Email: catherine.oconnell@ic.edu - For reports by faculty
Provost and Dean of the College
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1101 West College
Jacksonville, Illinois 62650
Phone: 217.245.3014
Email: catherine.oconnell@ic.edu
If a student has a grievance and would like to go outside the institution channels for resolution he or she may contact:
- U.S. Department of Education
Office of Civil Rights
500 W. Madison Street, Suite 1475
Chicago, Illinois 60661-4544
Telephone: (312) 730-1560
TDD toll-free: (877) 521-2172
Fax: (312) 730-1576
Email: OCR.Chicago@ed.gov
Note to faculty and staff: Accommodation decisions made by the Disability Resources Coordinator are to be implemented as recommended while an appeal is in process. Delays in the negotiations or the implementation of accommodations can be construed as a form of discrimination.